Last Updated: November 20, 2025
Welcome to Fit with Razza (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at hello@fitwithrazza.in.
When you visit our website www.fitwithrazza.in (“Site”) and use our services, you trust us with your personal information. We take your privacy very seriously.
1. Information We Collect and Store
We collect personal information that you voluntarily provide to us when registering for our coaching services or purchasing products.
Data We Store: To fulfill your orders and deliver products/services to you, we collect and store the following information on our secure servers:
- Full Name
- Shipping and Billing Address (to deliver products/services to you)
- Phone Number (for delivery coordination and support)
- Email Address (for order confirmation and communication)
Payment Data: We do not store your debit/credit card numbers or CVV on our servers. All payment processing is handled by our third-party payment gateway, Razorpay. You may find their privacy policy link(s) here: https://razorpay.com/privacy/.
2. How We Use Your Information
We use the personal information we collect for the following business purposes:
- To Facilitate Delivery: We use your stored address and contact details to deliver the products and services you have purchased.
- To Process Orders: To manage payments, fees, and charges (via Razorpay).
- To Communicate with You: We use your email and phone number to send you order confirmations, shipping updates, and administrative information.
- Customer Support: To verify your identity and help you with any issues regarding your order.
3. Payment Processing (Razorpay Clause)
We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.
Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read the terms and conditions of Razorpay on https://razorpay.com.
4. Sharing Your Information
We do not sell your personal information. We only share information with your consent or for the following necessary purposes:
- Service Providers: We may share your shipping address and phone number with third-party delivery partners/logistics companies solely for the purpose of delivering your order.
- Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, or a judicial proceeding.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Contact Us
If you have questions or comments about this policy, you may contact us at:
- Email: hello@fitwithrazza.in
- Phone: +91 63666 48329
- Address: 43, Railway Quarters, 2nd Platform, Railway Station Road, Davanagere, Karnataka, 577002